Google Voice opens the doors, finally
After two weeks of hype and rumors, Google Voice is starting to hand out phone numbers to its waiting list. Although, after yesterday’s “Today” show segment, the company might not have had a choice. I...
View ArticleVerizon wireline's 7 day service window
If you want to know one of the supporting reasons why Verizon continues to lose landlines, it boils down to one word: service. My Verizon landline died sometime yesterday. I placed a service call last...
View ArticleVirginia PUC responds faster than Verizon landline repair
My Verizon landline went dead on Monday. I filed a trouble ticket on Monday evening. At that time I was told that “the latest someone would be out to look at my line would be Monday, July 13, but if...
View ArticleVirginia PUC motivates Verizon repair for landline and other mysteries
The Virginia State Corporation Commission (SCC)’s Division of Communications is my new BFF when it comes to dealing with Verizon. Earlier today, I filed a complaint on the SCC’s website, asking why it...
View ArticleVerizon Repair fiasco continues…
This morning, I called Verizon’s number to see what time a tech would be out to look at my dead landline Much to my surprise, the auto-bot said the trouble ticket had been closed. Once again, using the...
View ArticleClik here to view.
Straight talk from a Verizon supervisor…
At 11:40 AM, a Verizon supervisor — the second tier guys who actually know what the f*** is going on — called me back and clarified the status of the phone repair– 1) The copper is dead between my...
View ArticleMore repair activity from Verizon this Saturday
Pull into my driveway at approximately 2:30 PM today to see the s local Verizon guy in front of my access box (NIC), and there’s a piece of gray wire coming out of it, looped around/across my...
View ArticleVerizon repair Sunday phone call
Verizon supervisors work on Sundays, it appears. I spent 10 minutes on the phone going over the repair status of my Verizon landline with a Verizon supervisor. I currently have dial-tone through a...
View ArticleMonday morning and the disconnect between Verizon repair and Verizon call...
At 9:48 AM, I received a call from a Verizon call center in Virginia, telling me that my landline service was fixed and if I had any questions or other problems, please feel free to call. This message...
View ArticleVerizon ditches Hub – but was it doomed from the start?
This week, word came out that Verizon is pulling the plug on its Hub media phone and VoIP service — all the more ironic given a report out this week saying media phones will be big business in the...
View Article
